Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
Before You Start
- Verify your account – complete KYC (ID, proof of address) before requesting a withdrawal.
- Choose a payment method that supports withdrawals – not all deposit methods allow withdrawals.
- Meet the wagering requirements if you used a bonus – bonuses have playthrough conditions.
- Check withdrawal limits – daily, weekly, and monthly caps apply.
- Have your documents ready – passport or driver’s license, utility bill, and possibly a selfie.
- Understand that the first withdrawal may take up to 72 hours for verification.
How to Sign Up
- Visit the official Leovegas site or open the PWA – you can start by clicking https://leovegas48.com/.
- Click the “Sign Up” button (usually top right).
- Fill in your email, create a password, and select your country.
- Provide personal details: full name, date of birth, address, and phone number.
- Choose your preferred currency and accept the terms.
- Submit the form – you may receive a verification email; click the link to activate your account.
- Log in and make your first deposit using one of the available methods.
Wagering Calculation
Most bonuses require you to wager the bonus amount (or deposit+bonus) a certain number of times. For example, a 100% deposit bonus of €100 with a 35x wagering requirement on the bonus means you need to bet 35 × €100 = €3,500 before you can withdraw any winnings from that bonus.
Important: Only certain games contribute to wagering. Slots typically contribute 100%, while table games like blackjack may contribute only 10% or 0%. The formula to track your progress:
- Let B = bonus amount received (e.g., €100)
- Let W = wagering multiplier (e.g., 35x)
- Total wagering required = B × W = €100 × 35 = €3,500
- The contribution of each bet = bet amount × game contribution %
- For a €10 slot spin (100% contribution), that spin counts €10 toward the requirement.
- If you play blackjack and bet €10 with a 10% contribution, only €1 counts.
To clear a €3,500 requirement using only slots (100%), you need to place €3,500 in bets. Using blackjack (10%), you would need to bet €35,000 to clear it. Always check the bonus terms for game contributions.
| Game Category | Contribution to Wagering | Example: €10 bet counts |
|---|---|---|
| Slots (most) | 100% | €10 |
| Table games (blackjack, roulette) | 10%–20% | €1–€2 |
| Video poker | 10%–50% | €1–€5 |
| Live dealer games | 0%–10% | €0–€1 |
Is It Safe?
Leovegas holds a license from the Malta Gaming Authority (MGA) and the UK Gambling Commission, two of the most respected regulators. The casino uses SSL encryption to protect your data and transactions. All games are independently tested for fairness by eCOGRA and similar agencies. The platform promotes responsible gambling with tools like deposit limits, self-exclusion, and reality checks.
Note: If you are playing from a jurisdiction where Leovegas operates under a Curacao license, remember that winnings may be subject to local income tax – consult a tax advisor.
Deposits & Withdrawals
Deposits are instant. Withdrawals are processed within 24–72 hours after verification. The table below shows common methods:
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 2–5 days | None |
| Skrill | Instant | Up to 24 hours | None |
| Neteller | Instant | Up to 24 hours | None |
| Bank Transfer | 1–3 days | 3–7 days | Possible bank fee |
| PayPal (where available) | Instant | Up to 24 hours | None |
Minimum deposit is usually €10; minimum withdrawal is €20. Some methods may have lower limits.
Troubleshooting
- Withdrawal pending for more than 72 hours? Contact support via live chat – your account may still be under standard review.
- Bonus not credited? Ensure you entered the bonus code correctly during deposit. If not, contact support – they may manually add it.
- Cannot log in? Use the “Forgot Password” link or clear your browser cache. If that fails, try a different browser or device.
- Game not loading? Update your browser or enable Flash/HTML5. Leovegas’s mobile-optimized site (PWA) usually works without issues.
- Verification documents rejected? Ensure the documents are clear, in colour, and less than 3 months old. Resubmit with correct file format (PDF, JPG).
- Currency conversion issues? If your account is in EUR but you deposited in USD, you may incur conversion fees. Consider using the same currency.
Pro Tips
For the best RTP, choose slots with RTP above 96%, such as Blood Suckers (98%), Starburst (96.1%), or Mega Joker (99%). Avoid progressive jackpot slots when playing with a bonus because they often contribute 0% to wagering and have lower base RTP. Table games like blackjack (using basic strategy) can have RTP up to 99.5%, but their low wagering contribution makes them inefficient for clearing bonuses. For cash play, prioritise high-RTP slots and blackjack.
FAQ
How long does the first withdrawal take at Leovegas?
The first withdrawal may take up to 72 hours due to identity verification. Subsequent withdrawals are often faster, typically within 24 hours for e-wallets.
Do I need to complete KYC before requesting a withdrawal?
Yes, you must verify your identity and address before the casino processes any withdrawal. It’s best to submit documents early.
Can I withdraw using a different method than my deposit?
Often yes, but the casino may require you to withdraw via the same method if possible. Check the cashier for available options.
What is the minimum withdrawal amount?
The minimum withdrawal is typically €20, but it can vary by payment method. Always check the terms in the cashier.
Are there any fees for withdrawals?
Leovegas does not charge fees for withdrawals, but your bank or payment provider may impose a fee.
Can I cancel a withdrawal request?
Yes, as long as the withdrawal is still pending. Go to the cashier, find the transaction, and cancel it. The funds will return to your account.
What happens if my withdrawal is rejected?
If documents are incorrect, you will be notified. Correct the issue and resubmit. If the problem persists, contact support.
Do wagering requirements apply to all bonuses?
Yes, all deposit bonuses and free spins come with wagering requirements. Check the bonus terms to see the multiplier and game contributions.
How can I increase my withdrawal limit?
Contact customer support to request a higher limit. VIP players often have higher withdrawal limits.